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Home Shipping & Returns

Shipping & Returns

Shipping & Returns

Free Standard Shipping Offer
TressClub Offers Free Ground shipping on all U.S. Orders over $100 USD shipped to destinations in the USA.

 

Flat-Rate Shipping Offer
TressClub.com offers $6 flat-rate shipping on all orders over $35 shipped to destinations in the USA.

 

Shipping
For orders below $35, and international shipping, rates are calculated at checkout.

If your order includes hazmat items (e.g., pressurized spray cans, aerosols, etc.), it must ship ground.

Orders placed M-F by 12pm CST process same day.

 

Shipping Timelines

Orders typically ship same day or next day. Once your order ships, you will receive a confirmation and tracking via email.
Regular U.S. shipping is 3 – 6 days. Expedited U.S. shipping is 2 – 3 days.

Delivery times are based on orders placed between Monday and Friday.  

 

Returns and Exchanges

If your products arrive defective or damaged, or, there is an error on your order, you can return your unused product for a full refund within 21 days of purchase.

Please include return packing slip with your order.

How to Return

If you need to return an item, simply login to your account, view the order using the 'Complete Orders' link under the My Account menu and click the Return Item(s) button. We'll notify you via e-mail of your refund once we've received and processed the returned item.

 

Ship returns to:

Product Returns
TressClub.com
1507 E 5rd St, Suite 207
Chicago, Il 60615

 

Quality

If you have a concern about the quality of a product purchased through our shop, please email quality@tressclub.com.